Privacy Policy

Effective Date: 25.05.2025

1. Introduction

Welcome to the Planning Portal. (“we”, “us”, “our”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and your rights regarding that information.

2. Information we collect

We collect personal details such as your name, address, telephone and email address(es).

3. How we use your information

We use the collected data for the following purposes:

Provide Services – Facilitate connections between couples and suppliers, and to manage your booking at Brympton House.
Communication – Send you newsletters, and respond to inquiries.
Improvement & Analytics – Analyze usage trends to improve site functionality, personalize content, and develop new features.
Legal Compliance – Fulfill legal obligations, enforce our Terms of Service, and protect against fraud or abuse.

4. Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following lawful bases:

Contractual necessity – To perform services you request (e.g., booking a coordinator on your wedding day).
Legitimate interests – For site security, analytics, and improving our services.

5. Sharing & disclosure

We may share your information with:

Service Providers (e.g. hosting providers)

To perform essential functions on our behalf.

Vendors

To exchange contact details necessary for your booking or inquiry.

Legal Authorities

When required by law, or to protect our rights.

We do not sell your personal data to third parties.

6. Data retention

We retain personal data only as long as necessary:

Active accounts – Until your event date(s).

7. Your rights

Depending on applicable law, you may have the right to:

Access, correct, or delete your personal data.

To exercise these rights, contact us at asktheplanningportal@gmail.com.

8. Cookies & tracking technologies

We use cookies and similar technologies to:

Remember your login session.
Track site usage for analytics (Google Analytics, etc.).

You can manage cookie preferences via your browser settings.

9. Security

We implement reasonable administrative, technical, and physical safeguards (encryption in transit, regular security audits, access controls) to protect your data. However, no method is 100 % secure; we cannot guarantee absolute protection.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to:

Privacy Officer
Email: asktheplanningportal@gmail.com